How to Apply for Jobs at Steers: Application Guide

If you are looking for a job in South Africa, applying for a position at Steers can be a good way to enter the fast-food and restaurant industry. Steers is one of South Africa’s well-known quick-service restaurant brands, with restaurants serving customers across different parts of the country.

For people looking for their first job, Steers can be particularly attractive because restaurant work can provide valuable experience in customer service, teamwork, food preparation, sales and daily business operations. For people who already have experience, there can also be opportunities to move into supervisory, restaurant management and other positions.

However, many job seekers are unsure about how to apply for Steers jobs. Some people search for a Steers application form, while others look for an online application website or want to know whether they can simply take their CV to a restaurant.

This guide explains the Steers job application process, the types of jobs you may find, qualifications, CV preparation, how to approach a restaurant, interview questions, mistakes to avoid and how to protect yourself from fake job advertisements.

What Is Steers?

Steers is a South African quick-service restaurant brand known for flame-grilled burgers, chicken, ribs, chips and other meals.

The brand has been operating in South Africa for decades and is part of the Famous Brands restaurant environment.

Because Steers restaurants serve customers every day, employees are needed to perform different duties. These can include customer service, taking orders, preparing food, cleaning, handling stock, working at the till and assisting with general restaurant operations.

The exact jobs available can vary depending on the restaurant, location and current recruitment needs.

What Types of Jobs Can You Apply for at Steers?

The type of position available depends on the particular Steers restaurant and its recruitment requirements.

Some of the common roles associated with quick-service restaurants include entry-level crew positions, cashiers, kitchen employees, restaurant supervisors and management positions.

1. Restaurant Crew Member

A crew member can perform several duties within a restaurant.

Depending on the position, responsibilities may include:

• Serving customers
• Taking orders
• Preparing food
• Packing orders
• Maintaining cleanliness
• Restocking products
• Following food-safety procedures
• Assisting other team members
• Maintaining good customer service

This type of position can be suitable for someone who wants to gain their first experience in the restaurant industry.

2. Cashier

Cashiers interact directly with customers and process orders.

Responsibilities can include taking customer orders, processing payments, giving customers the correct change where applicable and making sure orders are accurately captured.

Cashiers need to be careful when handling money.

They also need good communication skills because they deal with customers throughout their shifts.

3. Kitchen Employee

Kitchen employees assist with preparing food according to company procedures.

The job may involve preparing ingredients, assembling meals, maintaining cleanliness and following food-handling requirements.

Working in a restaurant kitchen can be busy, especially during lunch, dinner and weekends.

Applicants should therefore be prepared to work efficiently while maintaining quality and hygiene standards.

4. Restaurant Supervisor

A supervisor has additional responsibilities compared with an entry-level employee.

A supervisor may assist with:

• Supervising employees
• Customer service
• Restaurant operations
• Stock control
• Staff coordination
• Maintaining standards
• Supporting management
• Handling problems during shifts

Previous restaurant, retail or customer-service experience can be useful for these positions.

5. Assistant Restaurant Manager

Assistant managers support the restaurant manager with the daily operation of the restaurant.

Responsibilities can include staff management, customer service, stock management, administration, sales performance and ensuring that restaurant standards are maintained.

These positions generally require more experience than entry-level jobs.

6. Restaurant Manager

A restaurant manager is responsible for the overall operation of a restaurant.

The manager may be responsible for employees, sales, customer satisfaction, stock, administration, costs, restaurant standards and compliance with company procedures.

Management positions normally require previous leadership or restaurant experience.

Can You Apply for Steers Without Experience?

If you have never worked before, you should not automatically assume that you cannot work at Steers.

Entry-level restaurant positions can provide an opportunity for people to start building workplace experience.

If you are a first-time job seeker, focus on the qualities you can offer.

These can include:

• Good communication
• Reliability
• Teamwork
• Willingness to learn
• Good customer service
• Punctuality
• Positive attitude
• Ability to follow instructions
• Ability to work under pressure

You can also mention relevant experience from school, volunteering, community activities, family businesses or other informal work.

For example, if you have helped someone sell products, assisted at events or worked in a family business, you may already have developed customer-service and communication skills.

What Qualifications Do You Need?

Requirements depend on the position.

Entry-level positions may have fewer requirements than supervisory or management positions.

Some positions may require a certain level of education, while others may place greater emphasis on experience, availability and suitability for the role.

If a vacancy specifically states a qualification or experience requirement, make sure you read it carefully.

Do not assume that every Steers job has exactly the same requirements.

Management positions will normally require more experience and potentially additional qualifications.

How to Prepare Your CV for Steers

Your CV is extremely important when applying for a job.

Even if you have never worked before, you should still create a professional CV.

A good entry-level CV should be simple, clear and easy to read.

Personal Information

Include:

• Full name and surname
• Mobile number
• Email address
• Town or city
• Relevant work eligibility information if required

Make sure your phone number is correct.

If an employer cannot reach you, you could miss an interview opportunity.

Career Objective

If you are applying for your first job, write a short career objective explaining what type of opportunity you want.

For example, you can explain that you are a motivated job seeker interested in building experience in customer service and the restaurant industry.

Education

Include your highest level of education.

For example:

National Senior Certificate (Matric)
School name
Year completed

If you have additional qualifications, include them as well.

Work Experience

If you have previous employment, include:

• Company
• Position
• Employment dates
• Main responsibilities

Focus on duties that demonstrate useful skills.

For example, customer service, cash handling, teamwork, sales or working under pressure.

Skills

Useful skills for restaurant jobs include:

• Customer service
• Communication
• Teamwork
• Time management
• Problem solving
• Basic mathematics
• Cash handling
• Ability to work under pressure
• Attention to detail
• Cleanliness and hygiene awareness

Only list skills that you actually have.

How to Apply for Steers Jobs

The application process can depend on the particular Steers restaurant because many restaurants operate as individual locations and recruitment requirements can vary.

The official Steers website provides contact information and a restaurant locator, while recruitment opportunities may be handled through the relevant restaurant or wider Famous Brands recruitment channels.

This means job seekers should avoid assuming that a random third-party “Steers application form” is an official application.

Step 1: Find a Steers Restaurant Near You

Start by identifying Steers restaurants in your area.

If you are looking for work in Johannesburg, Pretoria, Limpopo, Durban, Cape Town or another part of South Africa, identify the restaurants that are reasonably accessible to you.

Consider transport before applying.

A restaurant may have a vacancy, but travelling several hours every day may not be practical.

Step 2: Ask About Current Vacancies

You can contact the relevant Steers restaurant and ask whether they currently have vacancies.

Be polite and professional.

You can say that you are looking for employment and would like to know whether the restaurant is accepting applications.

If the restaurant accepts CVs, ask how you should submit yours.

Step 3: Prepare Your CV

Before visiting the restaurant, make sure your CV is updated.

Do not arrive with a CV that contains an old telephone number or outdated information.

Print several copies if you are applying to multiple restaurants.

Step 4: Visit the Restaurant Professionally

If you are instructed to submit your CV at a restaurant, dress neatly.

You do not need an expensive suit.

A clean shirt, clean trousers and clean shoes can be appropriate for an entry-level application.

Remember that you are applying for a customer-facing job.

Your appearance and attitude can create an important first impression.

Step 5: Ask to Speak to the Appropriate Person

When you arrive, do not interrupt employees who are dealing with customers.

Politely ask whether the manager or person responsible for recruitment is available.

If the manager is busy, ask whether there is a suitable time to return or how you should submit your CV.

Step 6: Submit Your CV

If the restaurant accepts your CV, make sure it is clean and professional.

Do not hand over pages that are folded, damaged or difficult to read.

If they provide additional application instructions, follow them carefully.

Can You Apply Online?

Job seekers should be careful when searching for “Steers online applications.”

Steers’ official website does not currently present a general public job application form on its main website.

Instead, its official website provides company information and contact channels, while specific recruitment may be handled through appropriate recruitment channels or individual restaurant operations.

This is important because there are many unofficial websites that publish Steers application forms.

Always verify that an application route is connected to the actual company or its recognised recruitment process before submitting personal information.

How to Apply for Management Jobs

If you are applying for a management position, your application should demonstrate your leadership experience.

Your CV should clearly show:

• Previous management positions
• Restaurant experience
• Retail experience
• Number of employees managed where relevant
• Customer-service experience
• Sales experience
• Stock-management experience
• Administrative experience
• Achievements

Do not simply write “I was a manager.”

Explain what you were responsible for.

For example, you could describe how you managed staff, assisted with stock control, handled customer complaints or helped achieve sales targets.

What Should You Wear When Applying?

You should always look neat and presentable.

For a restaurant application, consider:

• Clean trousers
• A clean shirt or polo
• Clean shoes
• Neat hair
• Good personal hygiene

Avoid wearing dirty clothing.

You should also avoid clothing with offensive words or inappropriate images.

You are applying to work with customers, so professional presentation matters.

What Are Steers Interviews Like?

If you are shortlisted, you may be asked questions about yourself, your availability, customer service and how you handle difficult situations.

The exact interview process can vary depending on the role and restaurant.

The best approach is to prepare for common restaurant interview questions.

Common Steers Interview Questions

1. Tell Us About Yourself

Give a short professional answer.

Talk about your education, experience and skills.

If you are applying for your first job, explain that you are eager to gain workplace experience and develop your customer-service skills.

2. Why Do You Want to Work at Steers?

Explain why you are interested in the restaurant industry.

You could talk about your interest in customer service, teamwork and developing your career.

Avoid saying that you only want the job because you need money.

Although earning an income is obviously important, your answer should also demonstrate genuine interest in the position.

3. Why Should We Hire You?

Talk about your strengths.

For example, you might say that you are reliable, hardworking, willing to learn and comfortable working with people.

Give examples whenever possible.

4. How Would You Deal With an Angry Customer?

Do not argue with customers.

Explain that you would remain calm, listen to the customer’s concern and try to resolve the issue according to company procedures.

If necessary, you would ask a supervisor or manager for assistance.

5. Can You Work Under Pressure?

Restaurant environments can become extremely busy.

Explain how you remain focused when there are many customers and tasks.

6. Are You Available on Weekends?

Restaurants often operate during weekends and public holidays.

Answer honestly.

If you have genuine availability, make it clear.

7. Can You Work Different Shifts?

Be honest about your availability.

Do not say you can work any shift if you have transport, study or other commitments that prevent you from doing so.

How to Improve Your Chances of Getting Hired

Be Reliable

Employers want people they can depend on.

If you are invited to an interview, arrive early.

Be Respectful

Treat everyone professionally.

That includes security guards, cashiers, cleaners, employees, managers and customers.

Show That You Want to Learn

If you do not have experience, do not apologise repeatedly for it.

Instead, demonstrate that you are willing to learn.

Improve Your Communication

Practice speaking clearly.

Restaurant employees communicate with customers and colleagues throughout their shifts.

Understand Customer Service

A customer may be unhappy, confused or in a hurry.

A good employee should remain professional even when the customer is difficult.

What If You Are a Matriculant Looking for Your First Job?

If you recently completed matric, restaurant work can help you gain valuable workplace experience.

Your first job can teach you important skills such as:

• Time management
• Communication
• Teamwork
• Customer service
• Responsibility
• Workplace discipline
• Problem solving

Do not underestimate the value of these skills.

They can help you when applying for future jobs.

What Documents Should You Prepare?

Keep your important employment documents organised.

Depending on the application and position, you may need documents such as:

• CV
• Identification document
• Matric certificate
• Other qualifications
• Proof of relevant experience
• References where applicable

Do not send sensitive documents to strangers simply because they claim to be recruiters.

Only provide documents through legitimate recruitment processes.

Beware of Fake Steers Jobs

This is one of the most important parts of your job search.

Scammers sometimes use well-known company names to trick unemployed people.

A scammer might send you a WhatsApp message saying:

“Congratulations! You have been selected for a Steers job.”

They may then ask you to pay a registration fee.

This is a major warning sign.

You should never assume that a person is a genuine recruiter simply because they use a Steers logo or company name.

Be especially careful if someone asks for money for:

• Registration
• Training
• Uniforms
• Recruitment
• Application fees
• Background checks
• Equipment

Never give someone your banking PIN or online banking password.

Never send money simply because someone promises you a job.

Be Careful With WhatsApp Job Offers

WhatsApp is widely used in South Africa, including for legitimate communication.

However, scammers also use it heavily.

If somebody contacts you through WhatsApp claiming to represent Steers, verify the opportunity through an official company channel before providing personal information.

Do not rely only on a profile picture, logo or company name.

Scammers can easily copy logos and create convincing-looking profiles.

What Happens After You Apply?

After submitting your CV or application, you may have to wait.

Do not assume that you will receive an immediate response.

Restaurant managers can be busy running their stores, and recruitment decisions may take time.

Make sure your phone is available and check your email regularly.

If you are contacted for an interview, respond professionally.

If you do not receive a response, continue applying for other jobs.

Do not stop your entire job search while waiting for one company.

Should You Apply to More Than One Steers Restaurant?

If you are genuinely looking for work, you can consider applying to multiple suitable locations.

However, make sure you can realistically travel to each location.

It is better to apply to several restaurants that are accessible to you than to apply to restaurants that are too far away.

You should also keep track of where you have submitted your CV.

Create a simple list containing:

• Restaurant
• Location
• Date applied
• Position
• Contact person if provided
• Follow-up date

This prevents you from forgetting where you applied.

Career Growth in the Restaurant Industry

Starting in an entry-level restaurant position does not necessarily mean you will stay in that position forever.

As you gain experience, you can develop skills that may help you qualify for more senior roles.

Depending on opportunities and your performance, you may eventually become interested in:

• Shift supervision
• Restaurant supervision
• Assistant management
• Restaurant management
• Operations
• Training
• Stock control
• Administration
• Other roles within the broader restaurant group

The key is to take your first opportunity seriously.

Arrive on time.

Learn the procedures.

Treat customers well.

Work with your team.

Ask questions.

Take feedback positively.

These behaviours can help you build a good workplace reputation.

Steers Job Application Checklist

Before applying, make sure you have completed the following checklist.

CV

• My CV is updated.
• My cellphone number is correct.
• My email address is correct.
• My education is included.
• My skills are included.
• My previous work experience is included.
• I checked spelling and grammar.

Application

• I understand the position.
• I checked the requirements.
• I know where the restaurant is.
• I understand the working hours.
• I have followed the correct application instructions.

Interview

• I know why I want the job.
• I can explain my strengths.
• I can explain how I would handle a difficult customer.
• I can discuss teamwork.
• I know my availability.
• I know how I will travel to the interview.
• I will arrive early.

Final Thoughts

Applying for a job at Steers can be a good opportunity for South Africans who want to start or develop a career in the restaurant industry.

Whether you are looking for your first job after matric or you already have restaurant experience, the most important thing is to approach the application professionally.

Prepare a strong CV, check the requirements for the position and use legitimate recruitment channels.

For entry-level applicants, do not become discouraged because you do not have years of experience. Focus on your willingness to learn, reliability, communication skills, teamwork and ability to provide good customer service.

If you already have experience, make sure your CV clearly explains what you have done and what you achieved.

Most importantly, protect yourself from scams. Do not pay someone who promises to guarantee employment, and do not give sensitive financial information to unverified recruiters.

Keep applying, keep improving your CV and remain consistent with your job search.

Official Steers Website

For official Steers information, restaurant locations and company contact information, use the official Steers website below. From there, follow the legitimate recruitment or contact instructions relevant to the opportunity you are looking for.

Official Steers Website — Job and Company Information:
CLICK HERE AND APPLY