How to Apply for Jobs at ANEW Hotel – Application Guide

If you are looking for hotel jobs in South Africa, ANEW Hotels & Resorts is one of the hospitality companies worth considering. ANEW operates hotels and resorts in several parts of the country and offers opportunities across departments such as front office, housekeeping, food and beverage, finance, maintenance, sales, administration, human resources and general management.

ANEW has launched an online career portal where job seekers can search for vacancies, filter opportunities by department, role, region and location, and apply directly online. The company also allows candidates to sign up for job alerts so they can be notified when suitable opportunities become available.

This guide explains how to apply for ANEW Hotel jobs, what types of positions are available, how to prepare your CV, what qualifications may be required, how to apply online, what to expect after applying and how to protect yourself from fake hotel job advertisements.

About ANEW Hotels & Resorts

ANEW Hotels & Resorts is a proudly South African hospitality group with a portfolio of hotels and resorts across the country.

The company operates properties in locations including Gauteng, KwaZulu-Natal, Mpumalanga, North West and the Western Cape. Its current careers portal lists properties such as ANEW Hotel Capital in Pretoria, ANEW Hotel Centurion, ANEW Hotel Hatfield, ANEW Hotel Roodepoort, ANEW Hotel Highveld, ANEW Hotel Witbank, ANEW Hotel Hilton, ANEW Hotel Hluhluwe, ANEW Hotel Ocean Reef, ANEW Resort Hazyview, ANEW Resort Hunters Rest, ANEW Resort Ingeli Forest, ANEW Resort Vulintaba, ANEW Resort White River and ANEW Resort Wilderness.

Because the group operates different types of hotels and resorts, job opportunities can vary considerably.

Someone interested in reception may find a front-office position, while another applicant may be interested in housekeeping, food and beverage, kitchen work, finance, sales or maintenance.

ANEW describes itself as a growing hospitality company that values teamwork, family values, innovation, authenticity and employee development.

Does ANEW Hotel Have Jobs?

Yes. ANEW Hotels & Resorts has an official careers portal where applicants can view current vacancies and apply.

The vacancies page allows job seekers to filter opportunities by departments, roles, countries, regions and locations. The current portal also contains a candidate login and registration system.

The number of vacancies can change regularly.

For example, the careers portal currently shows opportunities across areas including food and beverage, front office, finance, support office operations, general management and maintenance. Current listings include positions such as receptionist, cook, bartender, restaurant manager, kitchen manager, front-office manager, stock controller, financial manager and hotel general manager.

This means that job seekers should not rely on an old vacancy shared on social media. Always check the official careers portal for the latest available positions.

What Types of Jobs Are Available at ANEW Hotels?

ANEW’s careers portal covers many different departments.

The exact vacancies change, but the company’s career system includes departments such as Front Office, Housekeeping, Food & Beverage, Finance, Maintenance, Sales, Safari, General Management, Human Resources, Central Reservations, Marketing, IT, Revenue and various support-office departments.

Below are some of the main categories to consider.

1. Receptionist Jobs

Receptionists are an important part of hotel operations because they interact directly with guests.

Typical responsibilities may include welcoming guests, assisting with check-ins and check-outs, answering questions, handling guest requests and communicating with other hotel departments.

A receptionist should normally have good communication skills, a professional attitude and the ability to work with people.

Some positions may require hospitality experience or specific qualifications, so always check the requirements of the individual vacancy.

ANEW’s current careers portal has listed receptionist opportunities at properties including ANEW Resort Hunters Rest, ANEW Hotel Centurion and ANEW Hotel Hatfield.

2. Food and Beverage Jobs

Food and beverage is one of the major areas within hotel operations.

Possible positions include:

• Waitron
• Bartender
• Restaurant staff
• Restaurant manager
• Food and beverage manager
• Kitchen staff
• Cook
• Kitchen manager
• Assistant kitchen manager
• Head waitron

The current ANEW careers portal includes vacancies in this department, including cook, bartender, restaurant manager, kitchen manager and assistant kitchen manager positions.

If you enjoy working with customers or have experience in restaurants, catering or hospitality, these opportunities may be worth considering.

3. Kitchen and Chef Jobs

Hotels need skilled kitchen employees to prepare meals and maintain food-quality standards.

Depending on the position, applicants may need formal culinary qualifications, hospitality training and previous experience.

Entry-level kitchen positions may have different requirements from management or chef positions.

If you have completed a cooking or hospitality course, include the qualification clearly on your CV.

4. Housekeeping Jobs

Housekeeping is essential to the operation of any hotel.

Employees may be responsible for cleaning rooms, preparing rooms for guests, maintaining public areas and ensuring that the property meets cleanliness standards.

Housekeeping can provide an entry point into the hospitality industry, but applicants should still read each vacancy carefully because requirements can differ.

5. Maintenance Jobs

Hotels need maintenance employees to keep buildings, rooms, equipment and facilities operating properly.

Maintenance positions can require practical experience or technical qualifications.

ANEW’s career system includes maintenance as one of its departments, and current or previous role categories include maintenance manager and maintenance supervisor positions.

6. Finance Jobs

ANEW also has finance-related positions.

These can include financial managers, stock controllers and other financial or administrative roles.

Applicants for these positions may need accounting, finance or business qualifications depending on the job.

7. Sales Jobs

Hotels rely on sales teams to attract customers, corporate clients, events and other business.

Sales opportunities can include hotel-based sales positions, sales executives, sales coordinators and management roles.

Good communication, customer service and relationship-building skills are useful for these positions.

8. Human Resources Jobs

Human resources departments support employees and hotel operations.

Potential roles can involve recruitment, employee administration, training and development and other HR responsibilities.

If you have an HR qualification, make sure it is clearly visible on your CV.

9. Reservations Jobs

Hotel reservations teams deal with bookings and guest enquiries.

Candidates working in this area need good communication, attention to detail and computer skills.

The ANEW careers system includes Central Reservations among its departments.

10. Management Jobs

Experienced hospitality professionals can apply for management positions.

These may include:

• Front Office Manager
• Restaurant Manager
• Kitchen Manager
• Maintenance Manager
• Financial Manager
• General Manager
• Assistant General Manager

Management vacancies normally require relevant qualifications and previous experience.

For example, ANEW’s current vacancies include Front Office Manager positions and General Management opportunities.

Can You Apply for ANEW Hotel Jobs With Matric?

The answer depends on the specific vacancy.

There is no single qualification that applies to every job at ANEW Hotels.

Some entry-level positions may have lower qualification requirements, while specialised positions can require diplomas, degrees, certificates or several years of hospitality experience.

Older ANEW vacancy information has included requirements such as hospitality certificates or diplomas and several years of experience for certain management and specialist positions.

Therefore, if you have Matric but no formal hospitality qualification, you should focus on vacancies whose requirements match your education and experience.

Do not assume that because one ANEW job accepts Matric, every ANEW vacancy will have the same requirements.

Always read the individual job description.

Can You Apply Without Experience?

You can apply for positions where you meet the advertised requirements, but you should not assume that every ANEW position is suitable for someone with no experience.

Hospitality has both entry-level and experienced positions.

If you have no previous employment history, look for roles where the requirements do not demand extensive experience.

You should also consider gaining experience through:

• Hospitality courses
• Short-term employment
• Restaurant work
• Customer-service work
• Volunteering
• Workplace training
• Internships
• Learnerships
• Work Integrated Learning

If you have experience in another industry, do not automatically leave it off your CV.

For example, experience working in a supermarket can demonstrate customer service, cash handling, teamwork and communication skills.

These abilities may be useful when applying for certain hospitality positions.

How to Prepare Your CV for ANEW Hotel Jobs

A professional CV is one of the most important parts of your application.

Your CV should be clear, accurate and easy to read.

Include:

Personal Information

Write your full name and correct contact information.

Make sure your cellphone number works.

Use a professional email address.

Professional Summary

Write a short paragraph explaining your background and what type of opportunity you are looking for.

For example:

“Hardworking and customer-focused job seeker with a Grade 12 qualification and strong communication and teamwork skills. Reliable, motivated and eager to develop a career in the hospitality industry.”

Only use information that is true about you.

Education

List your highest qualification and other relevant education.

For example:

National Senior Certificate – Grade 12

If you have a hospitality certificate, culinary qualification, business qualification or other relevant training, include it.

Work Experience

List your previous jobs.

For each position, include the company, job title and approximate employment period.

Then briefly explain your responsibilities.

Skills

Relevant skills can include:

• Customer service
• Communication
• Teamwork
• Time management
• Problem solving
• Computer literacy
• Attention to detail
• Organisation
• Food preparation
• Cash handling
• Telephone skills

Only list skills that you genuinely have.

Make Your CV Match the Job

One of the biggest mistakes applicants make is using exactly the same CV for every position.

Instead, adjust your CV according to the vacancy.

If you are applying for a receptionist position, highlight communication, customer service and computer skills.

If you are applying for a kitchen position, highlight cooking experience, food preparation and relevant qualifications.

If you are applying for a maintenance position, highlight technical skills and practical experience.

This makes it easier for the recruiter to see why you are suitable.

How to Apply for ANEW Hotel Jobs Online

ANEW has a dedicated online careers portal.

The company’s official careers page says the portal allows applicants to explore vacancies and submit applications directly online. It also offers job alerts.

Follow these steps.

Step 1: Prepare Your Documents

Before starting your application, prepare your CV.

Also keep copies of relevant qualifications and certificates available if they are requested during the application process.

Make sure your CV is saved in an accessible format.

Step 2: Visit the Official ANEW Careers Page

Start from ANEW Hotels & Resorts’ official website.

Go to the careers section and select the option to view vacancies.

The company has moved its recruitment process to a dedicated online career portal.

Step 3: Search for a Suitable Job

The careers portal allows applicants to browse available vacancies.

You can search according to department, role, region and location.

For example, if you live in Gauteng, you can look for opportunities at properties in Pretoria, Centurion, Benoni or Johannesburg.

If you live in KwaZulu-Natal, you can search the relevant ANEW properties in that province.

Step 4: Read the Job Requirements

Never apply without reading the complete job description.

Check the required:

• Qualification
• Experience
• Skills
• Location
• Responsibilities
• Availability
• Other requirements

If you do not meet a requirement, consider whether the position is genuinely suitable before applying.

Step 5: Create or Log Into Your Candidate Account

The careers portal provides a candidate login area.

If you are a new applicant, follow the registration process.

Use an email address that you check regularly.

Keep your login details secure.

Step 6: Complete Your Application

Enter your personal information accurately.

Your name, contact details, qualifications and employment information should match your CV.

Do not exaggerate your experience.

If you have never worked before, be honest.

Step 7: Upload Your CV

If the application asks for a CV, upload your most recent version.

Before uploading, open the document and check that it is readable.

Do not upload an old CV containing outdated contact information.

Step 8: Review Your Application

Before clicking submit, carefully check your application.

Look for spelling mistakes and incorrect information.

Make sure you have selected the correct vacancy.

Step 9: Submit

Once everything is correct, submit your application through the official recruitment portal.

Keep a record of the vacancy you applied for.

Step 10: Continue Checking the Portal

Do not stop searching after submitting one application.

ANEW says candidates can sign up for vacancy alerts through its career portal.

This can help you discover future positions that match your experience.

What Happens After You Apply?

Submitting an application does not automatically mean that you will be invited to an interview.

Recruiters normally need to assess applications against the requirements of the position.

Only candidates who meet the company’s requirements and are selected for the next stage may be contacted.

ANEW has also stated in vacancy information that only shortlisted applicants are contacted.

Therefore, do not become discouraged if you do not receive a response immediately.

Continue applying for suitable opportunities.

How to Prepare for an ANEW Hotel Interview

If you are invited for an interview, prepare properly.

Research ANEW Hotels & Resorts and understand the type of hospitality business it operates.

Think about how your experience and skills can contribute to the hotel.

Common Question: Tell Us About Yourself

Keep your answer focused.

Talk about your education, relevant experience, skills and career goals.

Do not tell a long personal story unrelated to the job.

Why Do You Want to Work at ANEW?

Explain why you are interested in hospitality and why the particular position appeals to you.

You can mention opportunities to develop your hospitality career and your interest in customer service.

How Would You Handle an Angry Guest?

A strong answer should demonstrate patience.

Explain that you would listen carefully, remain professional, understand the guest’s concern and follow the hotel’s procedures to resolve the matter.

What Are Your Strengths?

Choose strengths that are relevant to the job.

For example:

• Reliable
• Hardworking
• Friendly
• Organised
• Good communicator
• Team player
• Quick learner

Give an example whenever possible.

What Is Your Weakness?

Choose a genuine weakness that you are actively working to improve.

Avoid saying that you have no weaknesses.

Dress Professionally for the Interview

Hospitality is a customer-facing industry.

Your appearance should therefore be neat and professional.

You do not need expensive clothing.

Clean, well-presented clothing, neat shoes and good personal grooming are more important.

Arrive early enough to avoid being late.

Bring a copy of your CV and any documents requested by the recruiter.

Why Customer Service Matters

Hotels depend heavily on guest satisfaction.

Employees interact with customers throughout their stay, from reservations and reception to restaurants, housekeeping and other services.

When applying for an ANEW position, think about how you can demonstrate good customer service.

Important qualities include:

• Respect
• Patience
• Friendliness
• Professional communication
• Problem solving
• Listening
• Reliability

If you have worked with customers before, give examples during your interview.

How to Avoid Fake ANEW Hotel Jobs

Job scams are a serious problem in South Africa.

Scammers sometimes use well-known company names to make fake vacancies look legitimate.

Be careful if someone contacts you through WhatsApp, Facebook or another social media platform and promises you a job.

Never pay someone simply because they claim they can secure employment for you.

Be suspicious of requests for:

• Application fees
• Registration fees
• Training payments
• Uniform payments
• Security-clearance payments
• “Booking” fees
• Recruitment fees

A genuine job application should not require you to pay a stranger to guarantee employment.

Use ANEW’s official careers portal whenever possible.

The company has a dedicated recruitment system where applicants can search and apply for vacancies.

Do Not Give Scammers Your Banking Information

Never provide your banking PIN, password or online banking login details to somebody claiming to be an ANEW recruiter.

Also be careful about sending copies of sensitive personal documents to people whose identity you cannot verify.

If somebody tells you that you have been selected for a job but asks you to pay money before starting work, stop and verify the opportunity through the official company recruitment channel.

What If There Are No Jobs Near You?

Do not give up.

ANEW operates properties in different provinces, and vacancies can change.

The official career portal currently includes locations across Gauteng, KwaZulu-Natal, Mpumalanga, North West and the Western Cape.

If there is no suitable position in your area today, check again later.

You can also register for vacancy alerts through the career portal.

The company specifically encourages people who do not find a suitable vacancy to connect for future opportunities.

Tips for Young South Africans Looking for Hotel Jobs

If you have recently completed Matric, your first job search can be challenging.

Do not expect every application to result in an interview.

Instead, focus on building a strong application and applying consistently.

Consider improving your chances by learning:

• Basic computer skills
• Customer service
• Communication
• Hospitality fundamentals
• Food safety
• Professional telephone etiquette
• Basic administration

If you have access to hospitality training, it can also strengthen your CV.

Apply for Jobs You Actually Qualify For

Do not apply for a General Manager position if you have just completed Grade 12 and have no hospitality experience.

Instead, look for opportunities appropriate to your background.

Similarly, if you have years of hospitality management experience, do not limit yourself to entry-level opportunities.

Read each job advertisement and choose positions that match your skills.

Why a Career at ANEW Can Be Worth Considering

ANEW describes its workplace as a growing environment where employees are encouraged to learn, lead and develop.

The company’s careers platform also highlights opportunities for people to grow within the hospitality industry.

Hospitality can provide experience in areas such as customer service, operations, food and beverage, sales, administration and management.

Someone who begins in an operational position can potentially develop additional skills and move into higher-level roles over time.

Career progression will depend on individual performance, qualifications, experience and available opportunities.

Final ANEW Hotel Job Application Checklist

Before submitting your application, check the following:

• Do you have an updated CV?
• Is your cellphone number correct?
• Is your email address correct?
• Have you included your education?
• Have you listed relevant experience?
• Have you included relevant skills?
• Have you checked the job requirements?
• Do you meet the minimum requirements?
• Have you selected the correct vacancy?
• Have you checked your application for spelling errors?
• Have you uploaded the correct CV?
• Are you applying through the official ANEW careers portal?
• Have you avoided paying anyone for employment?
• Have you kept a copy of your application?
• Will you continue checking for new vacancies?

If the answer to these questions is yes, you are ready to submit a professional application.

Final Thoughts

ANEW Hotels & Resorts offers a range of hospitality career opportunities across South Africa. Its current online careers portal allows job seekers to search vacancies by department, role, region and location and submit applications directly online.

Whether you are interested in reception, housekeeping, food and beverage, kitchen work, finance, sales, maintenance, administration or hotel management, the most important step is to find a vacancy that matches your qualifications and experience.

For first-time job seekers, do not become discouraged if you do not get a job after your first application. Continue improving your CV, developing useful skills and applying for suitable positions.

Most importantly, protect yourself against recruitment scams. Do not pay anyone who promises to secure an ANEW Hotel job for you. Use the official careers portal and verify vacancies before providing personal information.

Official ANEW Hotels & Resorts Careers Portal

ANEW Hotels & Resorts – Official Careers Portal / Apply for Jobs