Sales Associate (120 hours) at Sterns, Zevenwacht Mall (3-Month Contract) in the Western Cape of South Africa
Sales Associate (120 hours) at Sterns, Zevenwacht Mall (3-Month Contract) in the Western Cape of South Africa
Do you love fashion, jewelry, and shopping? Are you good at working quickly and interacting with customers, and do you have a lot of style knowledge? Sterns, one of South Africa’s top jewelry stores under the TFG Jewelry brand, is looking for Sales Associates to work in Zevenwacht Mall in the Western Cape on a three-month contract. This is a great chance for those who are active, customer-focused, and want to receive real-world retail experience with a well-known and renowned brand.
Main Duties
As a Sales Associate at Sterns, you’ll be the face of the brand and make sure that every client that walks into the shop has a great time. Your job will include a lot of different things that are all meant to boost sales, keep customers coming back, and make sure the business works properly at all times. Some of the most important tasks are: • Making sure customers have a great experience Say hello to customers in a kind way, help them choose the right product, and provide them professional advise to make sure they are happy when they leave the store. Offer personalized solutions that meet your customers’ needs to go above and beyond what they anticipate.
• Sales Achievement: Actively offer a wide selection of jewelry and accessories while staying up to speed on the current trends in fashion, home decor, and jewelry. Keep an eye on how well you’re selling and aim to meet or beat your daily, weekly, and monthly sales goals.
• Finding possibilities: Find new sales possibilities by talking to consumers, learning about their preferences, and suggesting items that might be a good fit for them.
• Stock Management: Help keep the store stocked, make sure the shelves are full, and make sure the business is always ready for customers. Keep the stockrooms neat and help with inventory inspections.
• Merchandising and Presentation: Make sure that all jewelry displays and items are set up in a way that is consistent with brand standards. Keep the store neat, tidy, and nice to look at.
• Teamwork: Work well with your coworkers to make the shop a pleasant and productive place to be. Share your thoughts and ideas during team meetings to help the business do better.
• Administrative Duties: Do administrative chores connected to sales, include processing payments, keeping customer data, and reporting sales trends.
This job strikes a good mix between working directly with customers, making sales, and helping with operations. It is a great way to learn new skills in retail, sales, and customer service.
Experience and Qualifications
Sterns wants to hire people that are eager to help the team and have a strong work ethic. To be qualified, you must have:
• You need to have finished Grade 12 (Matric).
• Experience: Having worked in retail before is a plus, but not required. We want to hear from people who love fashion, jewelry, and helping customers.
• Knowledge: It helps to know the basics of sales and have a good grasp of jewelry and accessories.
Skills and Competencies
You will need a mix of technical, social, and behavioral abilities to be a good Sales Associate:
Technical Skills: • Being able to do more than one thing at once and set priorities in a busy store.
• Good verbal and written communication skills are important for working with customers and as a team.
• Basic math abilities to manage sales and transactions.
• Being good at utilizing point-of-sale systems is a plus.
Interpersonal Skills: • A love of people and the ability to connect with consumers from different backgrounds.
• Being sure of yourself while talking to and working with clients to find out what they need.
• Great at negotiating and selling to close deals and make the shop as profitable as possible.
• The ability to work alone, take charge, and make choices that make customers happier.
Behavioral Skills: • Following Standards: Make sure that the shop satisfies TFG Jewelry’s operational and brand standards by keeping quality and compliance in all areas of work.
• Constant Improvement: Look for ways to improve operations, service delivery, and your own growth all the time.
• Decision Making: Look at complicated circumstances and make quick, smart choices that meet the demands of both customers and the business.
• Driving and Persevering: Be determined and tough to reach your sales goals and get through problems.
• client-Centric Mindset: Always provide great service and deal with client problems in a professional and caring way.
• Planning and Organizing: Make sure the business runs well by managing your time and tasks well.
• Networking and Relating: Get to know your coworkers, customers, and suppliers well to improve the store’s reputation and sales.
According to the Employment Equity Act, candidates from certain categories will be given preference, although not restricted to them.
Information about Sterns and TFG Jewelry
Sterns is one of the best jewelry brands in South Africa, along with American Swiss, Sterns, and Galaxy & Co. They are all part of TFG Jewelry. These shops are recognized for selling high-end jewelry and accessories that make everyday outfits seem better.
TFG, or The Foschini Group, is a global retail company that owns 34 specialty lifestyle and clothing brands. TFG is a firm that believes its people are its most valuable asset. It has locations all around South Africa and abroad. The company lets its employees progress in their careers while working for a firm that is focused on its customers and has a clear mission.
At Sterns, employees like: • A lively, cooperative workplace that promotes innovation and taking the lead.
• Exposure to a wide range of items and contacts with customers that improve sales and service abilities.
• Chances to make a good living in fashion and retail, with the chance to go up in TFG brands.
• Programs for training and mentoring that prepare employees for leadership positions in the retail industry.
TFG wants to give consumers amazing experiences across all channels while also giving staff the tools they need to make a real difference in the company. At Sterns, you may work with enthusiastic, dedicated coworkers in an atmosphere where your ideas, enthusiasm, and style knowledge are recognized.
Why Become a Stern?
Working as a Sales Associate at Sterns is more than just a job; it’s a chance to: • Learn important retail and sales skills that can help you build a long-term career.
• Work with a well-known retail brand that is recognized for its high quality, innovative products, and great customer service.
• Work with a wide range of clients to create connections and improve your people skills.
• Work in a fast-paced, interesting place where each day brings new challenges and chances.
• Work with a team that supports learning, working together, and growing as a professional.
If you’re a student, a recent graduate, or just someone who wants to get some experience in retail, this job is a great way to grow with a well-known company and show off your skills.
How to Apply
People who want to apply should do so online using the official Sterns application page. Make sure your application has a certified copy of your ID or other appropriate proof of identification.
• Proof of education, such a matric certificate or the most recent results if you’re still in school.
• A new CV that shows off your abilities, expertise, and love for retail.
Important: Turn in your application before the deadline so you don’t lose out on this chance.
Date of Closing
• The last day to apply is August 22, 2025, at 12:00 AM.
• Work hours: 120 hours over three months as a full-time job
We may not look at applications that come in after the deadline. We really encourage people to apply early.
Last Thoughts
The Sales Associate job at Sterns at Zevenwacht Mall is a great chance for those who are full of energy, motivated, who love fashion, jewelry, and helping customers. When you join Sterns, you’ll not only be helping a top retail brand, but you’ll also get to work with your hands, learn new skills, and have the potential to do well in a fast-paced, gratifying atmosphere.
This job is perfect for you if you like talking to customers, giving great service, and working in a busy store. Join a team that values innovation, welcomes challenges, and puts consumers at the center of all it does.
Apply now to start your journey toward a great career in retail with Sterns and TFG Jewelry.
Get in touch/apply: To apply, go to the official TFG Careers page and send in your application and papers.